FAQ

Frequently Asked Questions

Answers to the most common questions about ActiMedi. Can't find what you're looking for? Talk to our team.

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    An offline recovery hub combining specialist expertise with precision measurement equipment. From digital assessment through personalised exercise therapy to home connection — all in one consistent recovery experience.

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    Motion-capture functional assessment, muscle strength and joint ROM measurements, and AI posture analysis. Based on results, you receive personalised exercise therapy and stage-specific recovery programmes.

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    Yes. Under the guidance of orthopaedic and sports-medicine specialists, manual therapists, exercise therapists and physical therapists collaborate. Manual and exercise therapy run in parallel based on patient condition.

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    1:1 or small-group coaching by certified exercise specialists. Measurement and posture data captured at the Centre sync to the app in real time, so the same programme continues seamlessly at home.

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    Myongji Hospital, Kwangdong Hospital, Barosun Hospital, Newmin Hospital, Seoul Jump Orthopaedic Clinic and other orthopaedic/rehabilitation institutions. New partners are continuously joining.

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    Contact the operating clinic directly, or use the 'Talk to our team' button at the top of the site — we'll help you find the nearest Centre.

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    It's not required but strongly recommended. To continue the exercise programme prescribed at the Centre consistently at home, the app is the most effective way. Paper-based prescriptions alone are also possible.

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    Free on Apple App Store and Google Play. The clinical KneeFresh (DTx) is installed under separate guidance from your provider.

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    Yes. AI posture analysis and video guides walk you through every motion step by step. Difficulty auto-adjusts to your surgical history, pain level and capacity.

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    Patients recovering from knee osteoarthritis, total knee arthroplasty, ACL reconstruction, or meniscus repair — anyone who needs rehabilitation.

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    The standard atHome app is freely available to anyone. The DTx version, KneeFresh, requires a clinician's prescription.

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    An AI conversational partner that instantly answers questions about knee and rehabilitation. Backed by 26+ years of accumulated clinical data, it provides medically grounded answers.

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    Yes. Add the ActiMedi TokTok channel on KakaoTalk to chat without installing the app.

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    No. TokTok provides information and daily recovery coaching — it does not replace diagnosis or prescription. Always consult a clinician for accurate diagnosis.

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    Orthopaedic and sports-medicine specialists, exercise therapists and clinical researchers — an AI data registry platform for medical and research teams.

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    Clinical data from diagnosis, surgery, treatment and recovery is stored in a standardised structure, with AI auto-analysis visualising treatment outcomes and recovery patterns.

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    Yes. We support multi-centre clinical registries and welcome joint research with orthopaedic/sports-medicine specialists and academic institutions.

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    A wearable device for knee rehabilitation. Combining NMES (electrical stimulation) and BFR (blood flow restriction), it promotes muscle activation and circulation while capturing exercise data in real time.

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    The official launch date will be announced. Use the 'Get notified' button on the Gear page to be among the first to hear the news.

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    Patients needing post-surgical muscle recovery (e.g., ACL reconstruction) and those experiencing muscle loss due to ageing or injury.

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    An AI- and data-driven digital healthcare platform built by orthopaedic and sports-medicine specialists alongside an in-house IT team. Drawing on 26+ years of clinical research, we design personalised care.

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    atHome (patient app), TokTok (AI consultation), Hub (data registry), Center (offline hub) and Gear (wearable) connect on one platform, so data flows continuously from diagnosis to recovery.

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    We comply with medical law, the Personal Information Protection Act and HIPAA guidelines, with encryption in transit/at rest and strict access controls. Data is never shared with third parties without explicit patient consent.

STILL HAVE QUESTIONS?

We welcome clinics and businesses interested in adoption or partnership. Reach out and our team will get back to you promptly.

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